Date: Fri, 27 Dec 1996 08:40:40 -0600
From: mcargill@xxxxx.com (Marshall Cargill)
 Reply-To: mcargill@xxxxx.com
Organization: Computer Corp
                                                  
To: thekeep@uti.com
Subject: Customers

Hey Keep,

Love the stories about customer call-ins.  I work for a 
small P.C. retailer and have heard many of the same senarios.  
The latest one may be the topper.

A woman called looking for a DeskJet printer.  I told her 
they came in two varieties; color and black & white.  
She bought the black and white and decided to upgrade to 
color some time in the future.

She got the printer home and was setting it up when she called 
me back. She said " I'm missing an ink cartridge, I got the 
black but where's the white."

I told her the white was the paper.

Joe 
joepro@xxxxx.com